Additional Support for Cadet365 Onboarding
for Cadets Heading to CTC
In order to successfully onboard cadets to Cadet365 prior to the beginning of the virtual component of summer training the IT SMC service desk will be open on Saturday July 2nd and 9th as per the following schedule:
English service desk will be open from 13h to 17h in all time zones
French service desk will be open from 13h to 17h Eastern time
On those dates, service desk will only action Cadet365 related calls. The number is 1-855-252-8082
Step by step procedure to complete the initial onboarding and FAQ for cadets are also available at canada.ca/cadet-365
2022 Summer Camps FAQ
Please read the following common questions and answers regarding summer activities before contacting 690 Squadron. If you have not heard from us yet, it is because we have not yet received information specific to you.
Q: When will I find out if I’m accepted?
A: It could come at any time between now, and the day a camp starts. 690 Squadron has begun receiving confirmation offers for some advanced camps and staff applications as of May 16th. For cadets waiting on confirmations for the Cadet Activity Program (Levels 1 and 2), and some others, we are still waiting for confirmation. Allotment of spaces is done at the regional level and depends primarily on the number of officers and other adult staff available to manage the program for all Air, Army and Sea units in a wide geographical area, not just for 690 Squadron.
Q: How will I find out when I’m accepted?
A: We will email you the camp offer sheet when we have it. It must be reviewed, signed, and returned to us promptly to secure your place.
Q: When is my camp?
A: Each camp is different. The dates specific to yours will be indicated in the offer, but do not include travel days. For the Cadet Activity Programs for Levels 1 and 2, it will be in the Montreal area, and cadets will have to get there on their own. Your travel instructions will contain the exact location, and daily start/end times. For more advanced camps cadets will mainly travel by bus, some plane. This requires a large regionally coordinated effort, so travel instructions will be sent to you individually when they are ready.
Q: When do I leave or return?
A: Most likely you will be leaving the day before the start date on your offer form. The exact date, time and place will be sent in what is called Travel Instructions. You will likely return the day after the end date.
Q: I’m not available on the first/last day, or the travel day. Can I go anyway?
A: No. Cadets are expected to travel with the group and be present for the duration.
Q: My friend cancelled, can I have their place?
A: No. Summer activities are managed regionally, and we cannot substitute one cadet for another.
Q: Can I switch dates?
A: No. You can refuse the camp, and hope we are offered more places later, but there is no guarantee, and we cannot reserve anything for you.
Q: What should I bring?
A: A packing list will be included with your joining/travel instructions.